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Start your journey towards a new career today by requesting program details.
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Start on your new career tomorrow
Get the skills towards a career in Customer Service & Information Clerk
Program duration: 23 weeks
Do you have the right personality for College?
Take The assessment!Get More Info Now!!!
Start your journey towards a new career today by requesting program details.
Admissions Requirements
Grade 12 or equivalent. Courses are open to any applicant who possesses a good command of the English language and is able to follow instructions. An admissions interview will be administered to determine if the applicant has the required interest, motivation, and entry-level skills to take this program. Full-time students must attend the required hours per week as per the course schedule and may do so at times convenient to them.
Career Opportunities
Careers which correspond to the skills learned include:
- Library Clerk
- Courtesy Receptionist
- Complaint, Inquiries, or Information Clerk
- Order and Payment Clerk
- Customer Service Representative
Core Courses
Upon completion of the program the participant must demonstrate the following core competencies:
- Keyboarding
Minimum 25 words per minute (WPM). - Operating Systems
Basic level of proficiency in a Windows operating system - Word Processing
Intermediate level of proficiency in Microsoft Word - Spreadsheets
Intermediate level of proficiency in Microsoft Excel - Database Management
Basic level of proficiency in Microsoft Access - Office Skills
Microsoft Outlook Level 1 and Office Simulations - Help Desk & Call Centre Skills
Call Centre Telephone Sales, Call Centre Equipment and Technology, and Team Dynamics and Personal Development - Business Skills
Business Math Skills and Applications, Business Verbal Communication, and Business English/Grammar - Job Readiness/Employability Skills Job Search & On-the-Job Training
Build Your Own Schedule
For many of our students, earning a college education is a second job. That’s why we developed our self-directed Integrated Learning System (ILS) – so you can learn at your own pace and complete your courses anywhere, anytime.
Excel with the Support You Need
Going to college as an adult can be intimidating. Your Learning Coach and Student Support team are always available to provide you with personalized guidance and assistance to help you succeed. You can do this!
What Our Students Say About Us:

Short
Effective Programs

Career-Focused
Programming

Celebrate
Campus Life

Convenient Timely
Start Dates
Frequently Asked Questions
How To Apply?
It’s easy! To start the application process, simply fill out above form!
Do We Offer Financial Aid?
Yes, we offer Grants, Loans and Private Student Loans. Check for more info on our financial-aid page
Where Can I Explore Program Options?
All the programs are available in our menu above. If you require more information, please complete the form and we will be glad to contact you with information.
How long does it take to complete a program?
Please visit program page to get more information.
Personality Assessment
Find out what your personality is like and discover your traits, worries & concerns about taking the next step to study at school towards a new and rewarding career. This quick and easy assessment will provide you with some insight into what to focus on and what you might need to watch out for to best prepare you for your new career and school goals!
Financial Aid
The Academy of Learning Career College has qualified admissions representatives who will help you explore a range of financial aid options, including payment plans, loans, Provincial Student Assistance, sponsorships and more. We’ll help you find the option that is right for you and create a customized plan that will make your learning experience as stress-free as possible.
Some options include:
- Government financial aid programs which may include grants to those who qualify
- A payment plan that suits your specific needs
- Lending options from your own or other financial institutions
For a complete overview of potential financing options, please contact us. The more we learn about you, the better we help you choose the plan that works best for you.
Start Your Journey. We’re enrolling today,
to ensure a brighter
future for students tomorrow
Our Campus Location
Brampton East Campus
8740 The Gore Rd, Brampton East, ON – L6P0B1